Top Up

Alternatively, use the following shortcodes from your phone:

Dial *100# to check your top-up credit
Dial *100*7# to check your plan

Useful Network Shortcodes

This short article details the network shortcodes used by giffgaff.

Note: You can control all of the conditional diverts together using *004*{NUMBER}# where "{NUMBER}" is the one you want to divert to, e.g. *004*443# for giffgaff voicemail. The conditional diverts can then be switched off and on using #004# and *004# provided that the last number has not been cleared by using a shortcode starting with ##, like the ##002# in the list above.

Check remaining airtime credit *100#
Check giffgaff to giffgaff

calls/texts expiry date *100*1#
Check remaining text balance *100*5#

Only useful for members using the £5 goodybag.
All others will show '0' as all other goodybags are unlimited text allowances.
Check remaining minutes in goodybag *100*7#

Function Shortcode Further Information
Check remaining airtime credit *100#  
Check giffgaff to giffgaff
calls/texts expiry date
*100*1#  
Check remaining text balance *100*5# Only useful for members using the 5 goodybag.
All others will show '0' as all other goodybags are unlimited text allowances.
Check remaining minutes
in goodybag
*100*7#  
Function Shortcode Further Information
Activate **61*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #61#  
Status *#61#  
Function Shortcode Further Information
Activate **62*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #62#  
Status *#62#  
Function Shortcode Further Information
Activate **67*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #67#  
Status *#67#  
Cancel all call diverts ##002#  
Reactivate all call diverts *002*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded

 

Function Shortcode Further Information
Activate *43#  
Cancel #43#  
Status *#43#  

 

Function Shortcode Further Information
Hide #31#{NUMBER} {NUMBER} = phone number you are calling
Show *31#{NUMBER} {NUMBER} = phone number you are calling
Status *#31#  
Incoming CLI check *#30#  

 

Function Shortcode Further Information
Show handset identity *#06#  

 

Function Shortcode Further Information
Change SIM PIN code **04*{OLD}*{NEW}*{NEW}# {OLD} = old PIN {NEW} = new PIN
Change SIM PIN2 code **042*{OLD}*{NEW}*{NEW}# {OLD} = old PIN {NEW} = new PIN

 

Function Shortcode Further Information
Delivery receipt prefix the text message number with *0#  
Service Centre number *#5005*7672# The giffgaff SMS Service Centre number is +447802002606


Function Shortcode Further Information
Change time before call diverts to voicemail **61*443*10*{SECONDS}# [SEND] {SECONDS} = one of 5, 10, 15, 20, 25, 30
[SEND] = press the 'CALL' button
Turn voicemail ON 1616  
Turn voicemail OFF 1626  
Retrieve voicemail messages 443